Help
Answers to common questions. If you can't find what you need, email us.
Common questions
What is Silverposy?
A simple messaging app for older adults and their family and caregivers. It also has a shared calendar, plus notes, photos, music, and memory games.
Which devices does it work on?
The older adult uses Silverposy on an iPad. Family members and caregivers use the family app on an iPhone or Android phone.
Does the older adult need an email address to send messages?
No. Messages are sent inside Silverposy. There are no email addresses, subject lines, or phone numbers to type.
How many photos can we share?
Each person can share one photo a day in Messages. Shared photos are added to the iPad's photo gallery automatically.
Where are photos and music kept?
On the iPad itself. You load them onto the iPad using USB.
Who chooses the games?
The family. Only the games they choose appear on the iPad.
How much does it cost?
See our Pricing page.
Do I need an account on this website?
No. You download Silverposy from the Apple App Store or Google Play.
Installing Silverposy
Install Silverposy on the older adult's iPad, and the family app on each family member's phone.
Installation steps coming soon, once the app's setup is final.
Contact us
Email help@silverposy.com. We'll reply as soon as we can.